FAQ

Are your fabrics honestly labelled?

Always. If it says linen, it's linen. If it says hand embroidery, it's hand embroidered. We never inflate fabric names or overstate the craft — what you read is exactly what arrives.

How do I choose the right saree for my occasion?

Tell us the occasion — wedding guest, sangeet, mehndi, festive puja — and we'll guide you to the right piece.

You don't have to figure it out alone.

Are your sarees ready to ship?

1. Ready-to-Ship Orders

Most House of Sehej pieces are in stock and ready to ship. These orders are dispatched within 7 business days of confirmation.

2. Made-to-Order / Premium Handloom Pieces

Many premium handloom pieces are made to order. For these, dispatch typically takes 25-30 days, depending on the piece and craft involved. This is clearly marked on the product page, along with the expected timeline for that item.

3. Why does my saree look slightly different from the photos?

Every House of Sehej piece is handwoven or hand-embroidered — which means no two are ever perfectly identical. Slight variations in weave, embroidery placement, or colour are part of what makes a piece genuinely one-of-a-kind, not a flaw. Screen and lighting can also shift how a colour reads — we photograph everything in natural light to keep this as accurate as possible.

4. Tracking

You'll receive a tracking link by email as soon as your order ships.

5. Why is my order taking longer than expected?

Many House of Sehej pieces are made to order by our weavers and embroidery artisans — real handwork, done properly, takes up to 25 days. We don't rush this process, even for a specific event date, because that's how quality gets compromised. If you're ordering for an occasion, we'd suggest planning ahead and placing your order with enough buffer — we'll keep you updated on dispatch, but we can't fast-track handcrafted work.

Do you offer blouse stitching?

Most of our sarees come with a running blouse piece.

We don't offer stitching services. Blouses shown in our content are separately sourced and styled — not available for purchase right now.

What payment methods do you accept?

UPI, all major debit/credit cards, and net banking — directly on www.houseofsehej.com. Checkout takes under 2 minutes.

Where do you deliver?

We deliver PAN India.

Enter your pincode at checkout to confirm availability.

Is shipping free?

Yes — we're offering free shipping on all orders this year.

Do you ship internationally?

Not yet — we currently ship within India only. International shipping is something we're actively working towards. If you're based abroad and keen on a piece, write to us at hello@houseofsehej.com, and we'll see what we can work out.

What if my parcel arrives damaged?

If the parcel looks damaged from the outside, refuse it at the door — don't accept delivery.

If the parcel is intact but the saree inside is damaged, email us an unboxing video within 24 hours of delivery, and we'll process a full refund.

What is your exchange policy?

We don't offer exchanges.

If the wrong product was sent, or the saree arrives damaged inside an otherwise intact parcel, report it with an unboxing video within 24 hours of delivery.

Once verified, we'll process a full refund within 7 business days.

An unboxing video is required in both cases.

Full policy at https://www.houseofsehej.com/pages/terms-conditions

Do you restock sold-out pieces?

Most pieces at House of Sehej are curated in limited quantities.

Our bestselling styles are restocked periodically.